Harbour Guest House Terms & Conditions

Booking
Please contact us by phone on +44 (0)1688 302209 or email to discuss availability. All bookings are secured via telephone with a valid debit/credit card number, and payment of a non-refundable deposit of £20.00 charged to your card at the time of booking. An email confirmation will then be sent to confirm the booking and the remaining balance due at the end of your stay.

You can settle your bill on departure using cash or debit/credit card. We do not accept American Express cards.

Cancellation
Cancellations must be made with a minimum of 14 days notice prior to arrival date. Cancellations made with less than 14 days notice may result in charges of up to 100% of the total booking cost being charged to the debit/credit card given if we are unable to re-let the room. We will make every effort to re-let the accommodation, however we strongly advise that all guests take out travel insurance which includes cancellation cover.

Checking in and out
Check in time is from 4pm to 7pm. Please let us know the approximate time of your arrival if possible. Check out time is 10am.

Luggage
We are happy to store luggage for travellers arriving before their rooms are available or on the day of departure after check out.

No Smoking
Harbour Guest House operates a strict No Smoking Policy.